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Support

Gelecek Platinum Support


The high degree of critical environments includes the active intervention.

By phone or on-site Support 7x24x365

Failure intervention period at least 2 hours

Breakdown maintenance period at least 4 hours

Customer-specific system to assign engineers

24-hour technical support by phone and e-mail

Unlimited technical support document

  Unix / Linux Expertise (IBM AIX, HP-UX, Solaris, SCO, Red Hat, Suse, Ubuntu included)

Embedded Linux Expertise

Cisco Expertise

Checkpoint Expertise

Sun Microsystems (Software / Hardware included) Expertise

Network Backbone Engineering Expertise

Data Consolidation Expertise

Data Warehouse Management and Design Expertise














 

 
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