The high degree of critical environments includes the active intervention.

By phone or on-site Support 7x24x365

Failure intervention period at least 2 hours

Breakdown maintenance period at least 4 hours

Customer-specific system to assign engineers

24-hour technical support by phone and e-mail

Unlimited technical support document

Unix / Linux Expertise (IBM AIX, HP-UX, Solaris, SCO, Red Hat, Suse, Ubuntu included) Embedded Linux Expertise Cisco Expertise Checkpoint Expertise Sun Microsystems (Software / Hardware included) Expertise Network Backbone Engineering Expertise Data Consolidation Expertise Data Warehouse Management and Design Expertise